![]() You can run the /resetnavpane command to remove all customizations to the navigation pane and check whether Outlook still won’t open.Ĭlose Outlook, select Start > Run, and type Outlook.exe /resetnavpane. The navigation pane displays your folder list and icons to move. ![]() See our in-depth guides on what to do when Outlook can’t access data files and how to repair an Outlook PST file that’s damaged or corrupted. Showed up the same in safe mode and when trying to create a new profile. The modern authentication window was just a blank box. You can use the scanpst.exe (Inbox Repair Tool) to scan your data files and repair errors. Microsoft Office 365 This morning we had a few users report they were unable to log into Outlook 2016 after updating their passwords. Occasionally, some of the data (PST) files Outlook stores may become corrupted. Note: Back up your data files before removing your old profile because selecting Remove means all your offline cached content will be deleted. Select OK and check if Outlook starts normally with the new profile name.
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